One credit is one second of translated video (Speed; Precision uses 2, an ad 2 per second, a Premium ad 6); every form shows the credits for your choices before you start, and you only pay for what was delivered. Credits from a subscription or a pack never expire while your account exists, also after you cancel. Deleting your account forfeits them.

A team workspace shares one credit pool. The Owner manages the plan, credits and members; Members make and see the team's projects. There is no cost per seat; the Business plan is per workspace.

Yes, any time in Billing through the customer portal. A change applies from the next period; cancelling keeps the plan active until the end of the period you paid for, and your credits stay.

You do. Use them wherever you like. For translations you confirm first that you own the source video and have the speaker's permission.

The terms draft says what applies: a project that fails is refunded in credits automatically. Refunds of payments are handled case by case through the contact form while the terms are in review.

URL to video reads public product pages with product data, sharing tags or a title and photos. Ads can be spoken in the languages that have presenter voices; translations support 190 languages and regional variants.

Yes, on every plan with credits. Keys are made in Settings → API keys and use the same credits and limits as the form. There is also an MCP server for assistants.

We run Clipelle for you: products in, finished ads out, scripts reviewed by a person. Scope and price are agreed per brand on a call; there is no fixed offer on this page.